So a while ago, Nug got me to order his door bottom repairs from CIP when I was doing my order (back in early Nov).
Everything turned up within the week (like usual) and we didn't think any more of it.
It wasn't until he was doing his door repairs that we noticed that 2 left hand door outers had been sent.
It turns out they were labelled incorrectly where a part label for a right hand repair was stuck on a left hand.
So although the part number was correct as they scanned it in to check it off, it was physically the wrong part.
Anywho, we took some shots and emailed them over to Jill explaining the problem.
Within 2 days a credit for the amount of the repair has been sent through and the warehouse has been checked to find that all of their right hand repairs are actually lefts and are all labelled wrong from their supplier!
Now THAT is what I call customer service!
Meanwhile, I haven't been able to get George to answer his phone since last January
